Terms of Service

By accessing or using Chartt (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not access or use the Service.

These Terms constitute a legally binding agreement between you and Chartt (“Chartt,” “we,” “us,” or “our”). By creating an account, uploading data, or otherwise using the Service, you represent that you are at least 18 years old and have the legal authority to enter into this agreement.

If you use the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

Chartt is an AI-powered data analysis platform that allows users to upload data files in formats supported by the Service, ask natural-language questions about their data, and receive charts, visualizations, and AI-generated insights in return.

The Service includes, but is not limited to:

• File upload and parsing for spreadsheets and other supported data formats
• AI-generated chart recommendations and visualizations
• Natural-language Q&A against your uploaded datasets
• Dashboard creation and sharing tools
• Export of charts and data summaries

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.

“User Content” means any files, data, text, or other materials you upload or submit to the Service.

You own your data. Chartt does not claim ownership of your User Content. You retain all intellectual property rights in and to the data and files you upload.

By uploading User Content, you grant Chartt a limited, non-exclusive, royalty-free license to process, store, and use your content solely for the purpose of providing and improving the Service to you. This license terminates when you delete your content or close your account.

You are solely responsible for your User Content. You represent and warrant that you have all necessary rights to upload the content and that it does not violate any third-party rights or applicable laws.

Your data is never used for model training. Your uploaded files and query data are not used to train or fine-tune any AI models, by Chartt or its AI providers.

Chartt stores your uploaded files and associated query history to provide the Service. All data is encrypted in transit and at rest using industry-standard encryption.

Retention periods by plan:

• Free — files and chat history retained for a limited period of inactivity
• Paid plans — files retained while your subscription is active; chat history retention varies by plan
• Higher-tier plans — include extended or long-term archiving

Current retention limits for your plan are shown in your account settings.

When you delete a file or close your account, your data is scheduled for permanent deletion within 30 days, unless retention is required by law.

You may export or download your data at any time from your account settings. Chartt is not responsible for data loss resulting from user-initiated deletions.

Chartt uses large language models (LLMs) and other AI systems to generate charts, summaries, insights, and answers. AI outputs are provided for informational purposes only.

AI outputs may be inaccurate, incomplete, or misleading. The Service does not guarantee the accuracy, reliability, or suitability of any AI-generated content for any particular purpose.

You should independently verify all AI-generated insights before using them to make business, financial, medical, legal, or other important decisions. Chartt expressly disclaims liability for any decisions made in reliance on AI-generated outputs.

AI-generated content does not constitute professional advice of any kind — financial, legal, medical, or otherwise.

You agree not to use the Service in any way that is unlawful, harmful, or prohibited by these Terms. Specifically, you must not:

• Upload files containing malware, viruses, or malicious code
• Upload content that infringes third-party intellectual property rights
• Upload personal data of others without lawful basis or their consent
• Attempt to reverse-engineer, scrape, or extract our AI models or infrastructure
• Use the Service to generate or distribute illegal, defamatory, or harmful content
• Circumvent usage limits, authentication, or access controls
• Resell, sublicense, or commercially redistribute the Service without authorization
• Use automated bots or scrapers to access the Service in ways that exceed normal use

We reserve the right to investigate and take appropriate action against violations, including removing content, suspending accounts, and reporting users to law enforcement.

Chartt offers a free tier and one or more paid subscription plans. Paid plans are billed monthly or annually as selected at checkout. Current plan names and pricing are listed on our pricing page.

Billing. By subscribing to a paid plan, you authorize Chartt to charge the payment method on file at the beginning of each billing period. All fees are in USD and are exclusive of applicable taxes.

Renewals. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will receive a reminder email before each renewal.

Cancellations. You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you will retain access until then. No prorated refunds are issued for partial billing periods unless required by applicable law.

Plan changes. Upgrades take effect immediately, with prorated charges applied. Downgrades take effect at the start of the next billing cycle.

We reserve the right to change pricing at any time. Price changes to existing subscriptions will be communicated at least 30 days in advance.

You may close your account at any time from your account settings page. Upon closure, your data will be scheduled for deletion as described in the Data Storage and Retention section above.

Chartt may suspend or terminate your account immediately, with or without notice, if you:

• Violate any provision of these Terms
• Engage in fraudulent, abusive, or illegal activity
• Fail to pay any amounts owed to Chartt
• Pose a security or legal risk to Chartt or other users

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including ownership clauses, warranty disclaimers, and limitation of liability) will survive.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by applicable law, Chartt and its officers, directors, employees, and agents shall not be liable for any:

• Loss or corruption of data or uploaded files
• Business losses, lost profits, or lost revenue
• Errors or inaccuracies in AI-generated outputs
• Unauthorized access to your account or data
• Interruptions, outages, or unavailability of the Service
• Indirect, incidental, special, consequential, or punitive damages

In jurisdictions that do not allow the exclusion of certain warranties or limitation of certain damages, our liability is limited to the maximum extent permitted by law. Our total aggregate liability to you for any claim arising from your use of the Service shall not exceed the greater of (a) $100 USD or (b) the amount you paid to Chartt in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless Chartt and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service
• Your User Content
• Your violation of these Terms
• Your violation of any third-party rights

We may update these Terms at any time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will provide notice via email or a prominent in-app notification at least 14 days before the changes take effect.

Continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account.

If you have questions about these Terms or the Service, please contact us:

visit our contact page.